assuredoeappeali provides celebration planning and coordination services. Due to the customized nature of our services, cancellation and refund policies are designed to protect both clients and our business operations.
Cancellation requests must be submitted in writing via email. The following cancellation terms apply:
A non-refundable deposit is required to secure your event date and initiate planning services. This deposit covers initial consultation, planning time, and venue reservations. Deposit amounts vary based on the selected package.
Payments made to third-party vendors (venues, caterers, etc.) on your behalf are subject to their individual cancellation policies. We will work with vendors to minimize losses, but refunds depend on vendor terms.
In cases of circumstances beyond our control, including natural disasters, government restrictions, or venue closures, we will work with clients to reschedule services. Refunds will be evaluated on a case-by-case basis.
Clients may request modifications to services up to 14 days before the event. Modifications may result in additional fees or credits depending on the nature of changes. All modifications must be confirmed in writing.
Approved refunds will be processed within 14-21 business days using the original payment method. Processing times may vary depending on financial institutions.
Membership fees are non-refundable. Members may cancel their membership at any time, but will not receive refunds for unused portions of the membership period. Membership benefits will continue until the end of the current billing period.
To request a cancellation or discuss refund options, please contact us at:
Email: assist@assuredoeappeali.world
Phone: +1 (604) 655-4959
Address: 999 Seymour St, Vancouver, BC V6B 3M1, Canada
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